If a user is planned to be out of the office or otherwise unavailable to act on work items for a period, you (as security or system administrator) can automatically delegate new work items to other users.
You can also monitor the work item delegation history.
| Name | Responsible | Description |
|---|---|---|
|
Delegate work items for users |
Security administrator |
If a user is planned to be out of the office or otherwise unavailable to act on work items for a period, you (as security or system administrator) can automatically delegate new work items to other users. To configure automatic delegation of user work items to other users, you must create delegation rules. these rules define when certain types of work items are delegated. Users can also delegate own work items themselves. For more information on how to do so, refer to Delegate work items in a workflow. |
|
Monitor work item delegation history |
Security administrator |
You can monitor the work item delegation history. All work item delegations are logged in the history. So, delegations added by users themselves and delegations added by security or system administrators are logged. |